Refund Policy for EnterpriseOne ERP
Effective Date: 2024-08-21
Last Update: 2024-08-21
Thank you for choosing EnterpriseOne ERP. We strive to ensure customer satisfaction with our comprehensive and scalable SaaS ERP solution. Below is our Refund Policy:
1. 30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee for all new subscriptions. If you are not satisfied with EnterpriseOne ERP within the first 30 days of your subscription, you are eligible for a full refund. To initiate a refund, contact us at our support desk.
2. Eligibility Conditions:
- The refund request must be made within 30 days of the subscription start date.
- Refunds are only applicable to the initial subscription fee.
- Refunds do not apply to any additional features, services, or custom integrations purchased separately.
3. Non-Refundable Conditions:
The following conditions are not eligible for refunds:
- Renewal fees for subsequent subscription periods.
- Any fees related to custom services or third-party integrations.
- Payments made after the 30-day money-back guarantee period.
4. How to Request a Refund:
To request a refund, please follow these steps:
1. Email us from the email address associated with your EnterpriseOne ERP account.
2. Include your account details and reason for the refund request.
3. Alternatively, call our customer support line.
5. Processing the Refund:
Once your request is received and approved, the refund will be processed within 10-15 business days. The refund will be issued to the original payment method.
6. Customer Support:
For any questions or concerns about our Refund Policy, please contact our customer support team.
Address:
123 Main St., Anytown, NY 12345
Thank you for your trust in EnterpriseOne ERP. We are committed to providing you with the best possible service.